MEET THE TEAM

Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Geneva Hearing Services, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.

Call or text us today at 630-360-8689.

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Call or text us today.

Vision Statement:
To be the experts for hearing healthcare by creating remarkable patient experiences.

Mission:
Geneva Hearing Services empowers our community to connect to the people and activities that enrich their lives by ensuring they are hearing at their very best.

Dr. Maria Morrison, Au.D.

Doctor of Audiology

Dr. Maria B. Morrison is a licensed audiologist who graduated from Salus University in December 2006 with her doctorate degree. Maria is one of the few audiologists in the state who is clinically trained and able to provide TRT (Tinnitus Retraining Therapy). TRT is a method of treating tinnitus (noises in your ears or head). Maria’s clinical experience includes a major metropolitan hospital, a private ENT (Ear, Nose and Throat) practice and a community hospital.

Maria’s compassion toward her patients and her vast understanding of the auditory systems allows her to provide excellent care to her patients. She has extensive knowledge of the auditory system, disorders and the treatment available.

Richard Bicbic, M.A., CCC-A

Audiologist

Rich Bicbic is a licensed audiologist who received his Master’s degree in Audiology from Northern Illinois University in 1996. He has been a Senior Audiologist at a major metropolitan hospital and a community hospital. Rich has also been clinical manager and area sales manager for several private practice audiology clinics. Throughout his career, he has provided comprehensive diagnostic testing and rehabilitation services to hearing-impaired patients.

Rich enjoys working with patients and their family members to improve their communication abilities and quality of life. He is fluent in American Sign Language and has worked extensively with people who utilize manual communication.

Dr. Lia Ziemann, Au.D.

Doctor of Audiology

Dr. Lia Ziemann received her doctorate from the University of Wisconsin – Madison in May 2016. She spent her final year of externship at the Mayo Clinic in Mankato, MN. She has gained experience in working with both pediatric and adult patients.

Dr. Ziemann earned her Council for Accreditation in Occupational Hearing Conservation certificate. She enjoys educating patients and the community about hearing loss and hearing preservation.

Faaria Quraishi

Doctor of Audiology

Dr. Faaria Quraishi earned her Doctor of Audiology (Au.D.) degree from Northern Illinois University and completed her 4th-year externship at Geneva Hearing Services. Now a full-time audiologist on our team, she provides comprehensive care to both pediatric and adult patients with a focus on diagnostics, hearing aid fittings, and audiologic counseling.
Faaria is passionate about building strong, trusting relationships with her patients to help them feel heard and supported throughout their hearing care journey. Her clinical approach blends compassion with evidence-based best practices to ensure every patient receives individualized, high-quality care.
Outside the clinic, Dr. Quraishi enjoys spending time with family and friends and relaxing with a good show.

Khumbo Munthali

Hearing Aid Technician

Khumbo Munthali brings a deep passion for hearing healthcare and a global perspective to our team. Originally from Malawi, Khumbo holds dual bachelor’s degrees in Audiology and Biblical Studies from African Bible College, where he was also awarded a competitive clinical scholarship. His hands-on experience ranges from pediatric and adult diagnostics to hearing aid fittings and custom earmold fabrication, with a strong focus on patient-centered care.
Khumbo has led outreach programs across Malawi, volunteered in ENT hospital settings, and earned his Master’s in Applied Theology at Midwestern Baptist Theological Seminary. His background uniquely blends clinical skill, leadership, and compassion.
When he’s not helping patients reconnect with the sounds they love, Khumbo enjoys live music—especially the acoustic guitar, cheering on Manchester United, and spending time outdoors fishing.
We’re thrilled to have his skill, kindness, and global insight on our team!

Terry

Senior Patient Care Coordinator

Terry has lived in St. Charles all her life with her husband. She has two wonderful boys whom she adores and a grand-daughter from her step-son. As an animal lover, she has a labradoodle and two cats. Her passion is gardening and she loves to weed, prune and plant new flowers.

Laura

Patient Care Coordinator

Laura has held different roles in healthcare and joins Geneva Hearing Services as a Patient Care Coordinator. She enjoys spending time with her daughter, taking spontaneous trips, going kayaking, camping and spending time with her family. She and Dr. Morrison share a love for Disney!

Abbey

Patient Care Coordinator

Abbey brings a diverse background to Geneva Hearing Services, with experience in manufacturing, real estate, and now healthcare. She enjoys connecting with patients and helping them feel at ease from the moment they walk through the door.

Outside of work, Abbey loves reading, spending time with her husband of 19 years and their two boys, and soaking up all things Disney. She especially enjoys the cozy “-ber” months and making everyday moments feel a little more magical.

Amy B.

Bookkeeper

Amy has been working behind the scenes at GHS since it opened. She enjoys spending time with her family. When she is not busy with her children’s activities she and her family enjoy movie nights at home and playing with their dog.

Discover the difference today by scheduling an appointment with us!

Our commitment to HearingLoss.com certification reflects our dedication to a healthy community, exceptional care, and your long-term hearing health and wellness.

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